Help

What is new

Pay online, and two-step sign-in

  • Choose or change your plan and add-ons yourself, monthly or yearly, by card or Direct Debit
  • VAT invoices by email, and every invoice under Admin, Plan and billing
  • Choose a plan during your trial and keep the days you have left
  • Two-step sign-in with an authenticator app, from your account page

Your own setup, data and plan

  • Start a free trial yourself, with a setup wizard and sample data
  • Import supplies, companies and commission history from Excel or CSV, with every MPAN checked
  • Plans with user and supply allowances, shown under Admin, Plan
  • AI drafting allowances, with notices at 80% and at the limit
  • Public status page

Your brand, your way of working

  • Your logo, colours, sender name and portal title across the portal, letters and emails
  • Renewal milestones at your own months, and your own pipeline stage names
  • Your own letter of authority and complaint letter wording
  • Service desk templates for the jobs you do every week

Roles and the audit log

  • Owner, admin, broker and read-only roles
  • An audit log of every change, for owners and admins
  • Support visits are read only, time limited and shown to you